Frequently Asked Questions
Everything you need to know about your MADMIA shopping experience.
How long will it take for my MADMIA order to arrive?
Standard domestic shipping typically takes 3-7 business days, while international orders can take 10-21 business days depending on your location and customs processing.
What is your return policy for socks and accessories?
We offer a 30-day return policy for items in their original, unworn condition with all packaging intact. Please note that for hygiene reasons, socks that have been tried on cannot be returned.
How should I care for my MADMIA socks to ensure they last?
To keep your socks vibrant and soft, we recommend a cold hand wash or a gentle machine wash inside a laundry bag. Avoid tumble drying and bleaching.
Do you offer international shipping?
Yes, we ship our colorful designs worldwide! Shipping costs and delivery timeframes are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been placed?
Absolutely! Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.